My Story
A hearing loss coach, hearing health advocate, writer, and teacher, I offer a comprehensive approach to hearing loss support, helping you manage the challenges of hearing-related conditions and improve your overall well-being.
I understand what it’s like to experience hearing loss.
In 2016, my life was turned upside down when I suddenly lost the hearing in my left ear and developed tinnitus and balance issues. Since then, I’ve been working to reshape my life to include my hearing loss, while always keeping my goals in sight.
The Emotional Impact
My sudden hearing loss came as a shock, and the emotional impact was huge. I felt angry at my body for failing me, and I lost a lot of self-confidence. I experienced sadness, isolation, and exhaustion from missed words in conversations that used to be so easy to follow.
A month or so later, someone I had briefly connected with online, who was also living with hearing loss, gave me some advice. They told me that—like any other loss—I would need to grieve my lost hearing with the attention it deserved. This advice proved crucial in helping me address the emotional impact of my loss. I gave myself permission to feel my emotions and allowed myself to grieve.
It wasn’t until I had accepted my hearing loss that I could move forward with my life. With time, reflection, determination, and a willingness to change, I was able to identify some clear goals and form a plan.
Time for Reflection
My hearing loss gave me pause for thought, and I ventured on a mission of self-exploration. I started writing a blog and connected with others living similar experiences. I became interested in the human aspect of hearing loss and discovered my passion for helping people on their hearing loss journeys.
Making Connections
I took a keen interest in building connections and created an online community for people living with hearing loss to share their stories and support each other. I continued to hear from people struggling to move forward in their lives with hearing loss, and I recognised a need for further support with the practical and emotional impact of hearing loss.
So, I decided to do something about it by becoming a hearing loss coach to help people, like me, with hearing health issues move forward positively and achieve their goals!

Now as a certified coach, armed with a toolkit of coaching skills and techniques, I provide essential hearing loss support. Whether it's learning how to communicate your needs, talk to friends and family, request accommodations at work, or anything else, I’m here to help!
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“I am a neurologist who suffers from an inner ear disorder. I know the science, but I sought out Carly 7,000 km away to do what doctors can’t do: understand what I’m going through and convince me I’m not alone. She has been a GOOD EAR when I needed one, and I reflect on the notes from our sessions when I forget how far I have come. She is an exceptional coach and a resilient person. You will feel heard. Don’t let ear disease take that away from you!”
— James, US
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